Shipping policy

Shipping & Digital Delivery Policy

Last updated: March 29, 2026

This Shipping & Digital Delivery Policy explains how orders placed with Lumani Impact are fulfilled.

1. Digital Products Only
Lumani Impact primarily sells digital products. Because our products are delivered electronically, no physical shipment is generally required and no parcel is typically sent to your mailing address.

2. Delivery Method
After successful checkout and payment confirmation, your purchased digital product is generally made available through the delivery method stated on the website, including access on the order confirmation page where applicable.

3. Delivery Timing
Digital delivery is typically available shortly after payment is successfully processed. However, access may be delayed in some cases due to:
- payment verification;
- fraud-prevention review;
- technical issues;
- maintenance;
- high traffic or temporary service interruptions.

4. No Physical Shipping Fees
Because products are delivered digitally, standard shipping charges, courier fees, customs charges, and physical delivery fees generally do not apply to these orders unless explicitly stated otherwise for a specific offer.

5. Failed or Delayed Delivery
If you do not receive access to your digital product within a reasonable time after purchase, please contact us with your order details. We will make reasonable efforts to restore access, resend the product, or otherwise resolve the issue.

6. Customer Responsibilities
You are responsible for:
- providing a valid email address and accurate checkout information;
- ensuring that your device, browser, software, and internet connection are capable of accessing digital content;
- checking spam, promotions, junk, or filtered folders where relevant.

7. Geographic Availability
Our website may accept orders from multiple regions, but product availability, checkout options, taxes, and access may vary depending on your location, legal restrictions, payment provider rules, or risk controls.

8. Taxes
Where required by law, applicable sales tax, VAT, GST, or similar digital service taxes may be charged at checkout.

9. Contact for Delivery Support
If you experience a delivery issue, contact us at:

Lumani Impact
Operated by MV ECOM LLC
Email: contact@lumani-foundation.click
Phone: +(1) 323 554 0823
Address: 30 N GOULD ST STE R, Sheridan, WY 82801, United States